Welcome to the 1st e-offah!

Customer Service

Shipping & Delivery
Please make sure that your address and contact details upon registration to avoid any delivery mistakes
A delivery charge of LE 19.00 will be added to all orders
Orders delivery is takes place between 2 p.m and 6 p.m or from 5 pm to 9 pm
All pictures shown in this site are generic pictures and are only meant to be informative
Privacy & Security
We respect the privacy rights of our customers and recognize the importance of protecting your information.
Offah.comm collects information when a customer registers on the website and/or places an order. The information collected by OFFAH.COM is regarded as confidential, unless a legal obligation arises whereby it is our legal duty to disclose of personal data to a regulatory body. When entering your information you consent that the personal information you have provided is true and accurate. Upon registration and palcament of an order, a customer service agent will contact you to confirm the information provided. You will be able to edit your profile through the website by accessing your account.
We may use the information collected and purchasing patterns to carry out marketing analysis in order to continually improve our services.
Your direct input is also required to enable us to continue living up to your expectations.
Returns & Replacements
All returns for non compliance should be done immediately upon delivery.Your delivery man will Return products non compliant to your expectations. Please state the reason for rejection on your delivery form.
A credit memo will be issued accordingly to be deducted from your next bill.
Ordering
Register; registered customer: logon.
Place your order.
Order acceptance closing is 19:00 (7 p.m) for delivery in 24 hours.
Orders placed after 19:00 (7 p.m) will be handled with the next day orders.
An order confirmation email will be sent to you upon closing your order.

DUPLICATE ORDERS

All orders placed online are the customer responsibility. We recommend that our customers never enter an order twice under any circumstances. If you are not sure if an order was submitted, please contact us.

You can reach us by email at [email protected]

Payment, Pricing & Promotions
All prices are exclusive of sales tax
Promotion prices when available apply
Payment in cash on delivery
Viewing Orders
To view your orders kindly log on to your account dashboard.
Updating Account Information
Logon to your account
Go to my account in the top right had corner of the page
Make the required changes
Do not forget to save the new settings
Continue your shopping